Administration & Integrations

Integrations

Sentinel connects to outside systems to bring data in and to extend the platform. This page covers mailbox monitoring, court/docket import, the AI connector, and bug reporting.

Microsoft 365 mailbox sync (Sentinel Sync)

Sentinel Sync monitors Microsoft 365 mailboxes and streams their messages and attachments into a matter, where they flow through the normal ingestion pipeline and become searchable.

How it works for an administrator:

From the Email Monitoring admin surface, choose a matter and start the authorization flow for a mailbox.
The mailbox owner signs in with Microsoft and grants read access.
From then on, new mail is ingested in the background — deduplicated and indexed alongside the rest of the matter's content.

Sentinel Sync runs as a dedicated service with its own secure, per‑tenant credentials; messages are deduplicated so the same email isn't ingested twice. Connecting or disconnecting a monitored mailbox is an administrative action.

Court and docket import

Sentinel can create litigation cases and pull docket entries directly from court data sources, so you can start a matter from a real docket instead of entering it by hand.

Two providers back a single "Add court dockets" experience:

CourtListener — free coverage of U.S. federal (RECAP) dockets; always available.
UniCourt — broader coverage (including state courts and document retrieval) when credentials are configured for the tenant.

From the Import Court Cases surface you search for a case, then create the matter (and optionally pull documents). Imported docket entries appear on the matter's Court Docket tab, where Emma can help you find specific filings (e.g. "the operative complaint" or "any motions to dismiss"). See Matters → Court Docket.

If the court‑import option doesn't appear, the provider may not be configured for your tenant.

The Sentinel connector (Model Context Protocol)

Sentinel exposes a secure connector that lets an external AI client — such as an enterprise Claude deployment — work with a matter's documents through a defined set of tools (search, retrieve, summarize, verify citations, tag/code, create findings, and more). The connector speaks the Model Context Protocol (MCP), authenticates with an API key, enforces the same matter‑access rules as the app, and audits every tool call.

This is how you connect Sentinel to a compatible AI assistant outside the product while keeping access controlled and logged. For the full tool catalog and auth details, see the API Reference.

Bug reporting (Report a problem)

Users can report a problem from within the app — by button or by asking Emma — which files a structured report (including context such as the matter and a screenshot) to Sentinel's issue tracker. This gives the team the detail needed to diagnose an issue quickly. The feature requires a per‑tenant configuration to be enabled.

Email sending

Transactional emails Sentinel sends — such as account invitations, credentials, and notifications — go out through an email delivery service. This is platform infrastructure rather than something you configure per matter.

Administration — managing the people and keys behind these integrations.
Security & Compliance → Subprocessors — the third parties involved in these integrations.